Policy and Cancellation Fees
Call Cancellation
If you need to cancel a scheduled call, you have the following options:
- Reschedule: You can reschedule the call for a later date or time at no additional cost.
- Refund: If the cancellation occurs at least 1 day before the scheduled call, you are eligible for a full refund.
Trip Cancellation
If you need to cancel a planned trip, you have the following options:
- Refund of Itinerary Cost: If the itinerary has not been finalized, you will receive a refund for the cost of the itinerary.
Please note that this refund does not include the cost of consultations.
- Flexible Itinerary Use: You can choose to receive the completed itinerary, which you may use at any time in the future.
Please contact us directly if you have any questions regarding these options or need assistance with your cancellation.